Information we may collect

• Contact details you provide, such as email address or name.
• Order details needed to fulfill purchases in a future phase.
• Technical information such as browser type, device type, and pages visited.
• Information you share when emailing our support team.

How we use information

We use information to respond to inquiries, improve the website, personalize the shopping experience, prevent fraud, and comply with legal obligations. We do not sell personal information.

Cookies

We may use cookies and similar technologies for site functionality, analytics, and advertising in a future phase. You can control cookies through your browser settings.

Third-party services

We may use service providers for hosting, analytics, email, payment processing, and order fulfillment. These providers may process information only to perform services on our behalf.

Data retention

We keep information only as long as needed for the purpose for which it was collected, or as required by law.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. Email us at hello@luoovo.l.cd to exercise these rights.

Questions

If you have a privacy question, contact us at the email address above.